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Privacy Matters to Us
If you express interest in a study with us through a form submission, phone call or email or participate and agree to remain in our participant database for future studies:
We will never make your personal information available to any third party without your knowledge (additional details below), except in very rare instances.

We will never try to sell anything to you - we will only contact you regarding future research opportunities we think you may qualify for or be interested in.

Your responses to questions, surveys or interviews will be kept confidential or removed from our records if there is not a valid reason for keeping it. 

You can ask to have specific information removed from the database at any time or request that your data be removed altogether by calling (919) 244-2046‬ or emailing
How We Use Your Information

When you submit information expressing interest in an ongoing or future study through an online form, email or phone call, we typically collect the following personal identifying information: 

  • your name, 

  • email address, 

  • phone number and 

  • sometimes mailing address. 

  • we may also collect information related to a diagnosis or treatment course. 


We use your name and email address to let you know about opportunities to take surveys and to provide new updates about opportunities that may be of interest you. Generally, you  are notified about an opportunity to take a survey several times per year. We use mailing addresses to mail honorarium payments to members who have completed surveys or interviews. We may need to share your contact information with trusted vendors in order to process payments for participating in studies. 

We use phone numbers to return calls to answer a question or address any concerns. On rare occasions, we may call to validate information or answers to survey questions. If a member has agreed to participate in a telephone interview, we use the phone number provided for the call. We always tell you in advance if we will be sharing your information. We may also send brief emails several times a year to provide information of interest and to express our appreciation for their participation or to confirm you would like to remain in our participant database. 

How We Do Not Use your Information
We do not and will not sell, rent, barter, lend or disseminate your personal information or contact information to any other person or company. We will not use your information to attempt to sell you anything or promote things other than what you have consented to receive. 

Cookies & Our Website

Pinpoint Patient Recruiting (“we”, “our”, “us”) use cookies on the site and other subsites  (“Service”). By using the Service, you consent to the use of cookies. See our full Cookies Policy here.

Sharing Your Information

We will not make any personal information of our database available to anyone outside of Pinpoint without your knowledge (as described in this policy), except in the rare instances required by law. This includes your name, address, phone number, and email address. If Pinpoint Patient Recruiting were to acquire or be acquired in part  or completely of its business, or in the event of a bankruptcy proceeding, it might convey its business assets, including our participant database. If a change of ownership occurs, a notice will be posted here, so please check this policy regularly.

When we pay you by check for participating in a survey, we provide your name, phone number and address to our check processing company, so that they can send the check directly to you. They use this information only for this specific purpose.

Changing Your Personal Information 
If you provided personal information during to us through an online form, email or phone call, you may change this information at any time by sending an email to and we will update it in our participant database.

Removing Your Information from Our Participant Database

Members of our database may choose to opt out of any study or ask to be removed from the database at any time. We fully respect that decision and will not try to encourage you otherwise.  Likewise, you are never under any obligation to participate in a survey or interview, even if you have already started or completed part of the survey. If you choose to opt out and stop receiving information from us about survey and research opportunities, your personal information and any health data will be deleted from our records and you will no longer be contacted. 

Safety and Security
Security is very important to us. We use several measures to protect the data that we store and regularly check the security measure of any 3rd party vendors we use. Our policy is to allow only authorized personnel to access any personal data.  In addition, we use secure, protected tools to store our participant database.  Please be aware, however, that no security measures are 100% guaranteed to protect against unauthorized access. 

Updates to this Policy

We are constantly striving to improve our practices and put more security and transparency in place to bring a higher level of comfort to anyone who interacts with our company or participates in our database. Please check this page regularly for updates to the policy 

Any major changes to the policy or ones that directly affect specific people will be communicated on the Pinpoint Patient Recruiting website ( as well as via direct email to participants it affects. 

How to Contact Us

For questions about this policy, please contact via the following methods:

Pinpoint Patient Recruiting
1204 Village Market Place Suite
Morrisville NC 27560


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